To provide in time and high efficiency service support.
We promise we can do as below:
24-hour hotline opened, fax, email, QQ, network phone and other channels to accept customerissues, first staff responsible for complain following
respond to customers within 3 hour , offer problem-solving solutions and plans in customers' presence;
Outlets and warranty center all over the domestic provinces and cities, quickly reach the customer site within 24 hours, fast service security;
1, quickly solve on-site problems, professional customer response, rigorous processing procedure;
2, Train customers with product maintenance, maintenance and operational knowledge;
Issue professional analysis report of products issues, prevent the scene hidden dangers, and provide security services;
Technical support including OEM R&D solution, before sales solution consulting, after sales service, and technical training.
1.Providing OEM research and developing solution, such as customer made design, SKD assembly, new applicationpurpose inverter
2.Offer good application consulting before selling
3.Provide good after sales service support including online or on site.
4.Technical training including R&D, trouble shooting, and machine repairing